Frequently Asked Questions

1. Where do I pay my water bill and taxes?
In the Town Administration office, 40 Water Street, Pictou. Bill payment options include: cash, cheque, online and telephone banking. Tax billing is twice a year (tax year is April 1-March 31) and water billing is four times a year (subject to change).

2. Who do I call about road, water, or sewer problems on the weekend?
Call the Public Works department at 902-485-5390 and you will be redirected to an emergency number.

3. Who do I contact regarding unsightly properties or miscellaneous complaints?
Contact the Town Administration Office at 902-485-4372.

4. If there is a street light outage who do I call?
Contact the Town Administration Office at 902-485-4372.

5. I found a stray dog in Town, who should I call for help?
Contact the Town of Pictou at 902-485-4372. To report animal abuse, contact the SPCA at 902-396-3595.

6. When is garbage/recycling pick-up in the Town of Pictou?
Every second Wednesday morning.

7. What can I recycle/compost in the Town of Pictou?
Stop by the Town Admin. office for a recycling guide, or check the Pictou County Solid Waste website

8. Where do I go to check land and deed information in the area?
The Registry of Deeds is located in Amherst Nova Scotia or you may call 902-667-3131 .

9. What is the skating schedule?
Call the Hector Arena at 902-485-5122 or check the Arena page

10. What is the pool schedule?
Call the Fisheries Training Pool 902-485-5301 or check the pool page

11. I live in the Town of Pictou, who is my MLA?
Karla MacFarlane, M.L.A. (PC) Her office is located on Front Street, in Pictou. Ph: 485-8958, email:

12. I live in the Town of Pictou, who is my MP?
The Honourable Peter MacKay, M.P., (C) Minister of Justice, Attorney General of Canada. His office is located on East River Road, in New Glasgow. Ph: 752-0226.

13. What is the ferry schedule to/from PEI?
The Caribou ferry is only a 10 minute drive from The Town of Pictou. For ferry schedules pick up a brochure at any Visitor Information Centre in the area, or check the Northumberland Ferries Ltd. website

14. How do I make a donation to the Ship Hector?
The Ship Hector Foundation helps to raise funds for construction and maintenance of the ship for further info email You may also donate online at

15. Who do I contact to get a Building Permit/Land Development for the Town of Pictou?
You may contact the Jeff Turnbull at 902-755-8351.

16. When is the Pictou Lobster Carnival?
The Lobster Carnival is normally held each year on the first full weekend in July after Canada Day-check out their website for updates . Contact  902-485-5150 (June-July) or email: for information.

17. Where can I buy fresh lobster?
The Pictou Sobeys store and North Nova Seafood carries lobster year round. Local in-season (May-June) at the Lobster Pot in Lyons Brook.