Frequently Asked Questions

1. Where do I pay my water bill and taxes?
In the Town Administration office, 40 Water Street, Pictou. Bill payment options include: cash, cheque, online and telephone banking. Tax billing is twice a year (tax year is April 1-March 31) and water billing is four times a year (subject to change).

                                  HOW TO SET UP ONLINE BANKING 
                                  TO PAY TAXES AND WATER BILLS

                To begin you must have a separate payee for each; taxes and water.

                       FOR TAXES

1. Search Pictou

2. Select “Pictou (Town of) Taxes”

3. Enter account number - must be
    8 digits; if not add 00s 
    in front of the account number.


For example: 
Account Number: 102436; enter as 00102436


1. Search Pictou

2. Select “Pictou (Town of) Water”

3. Enter account number - must be
    6 digits; do not include the .00 in
    the account number. If you need more digits
    add 00s in front of your account number

For example
Account Number: 17042.00; enter as 017042

2. Who do I call about road, water, or sewer problems on the weekend?
Call the Public Works department at 902-485-5390 and you will be redirected to an emergency number.

3. Who do I contact regarding unsightly properties or miscellaneous complaints?
Contact the Town Administration Office at 902-485-4372.

4. If there is a street light outage who do I call?
Contact the Town Administration Office at 902-485-4372.

5. I found a stray dog in Town, who should I call for help?
Contact the Town of Pictou at 902-485-4372. To report animal abuse, contact the SPCA at 902-396-3595.

6. When is garbage/recycling pick-up in the Town of Pictou?
Every second Wednesday morning.

7. What can I recycle/compost in the Town of Pictou?
Stop by the Town Admin. office for a recycling guide, or check the Pictou County Solid Waste website

8. Where do I go to check land and deed information in the area?
The Registry of Deeds is located in Amherst Nova Scotia or you may call 902-667-3131 .

9. What is the skating schedule?
Call the Hector Arena at 902-485-5122 or check the Arena page

10. What is the pool schedule?
Call the Fisheries Training Pool 902-485-5301 or check the pool page

11. I live in the Town of Pictou, who is my MLA?
Karla MacFarlane, M.L.A. (PC) Her office is located on Front Street, in Pictou. Ph: 485-8958, email:

12. I live in the Town of Pictou, who is my MP?
The Honourable Sean Fraser, M.P. His office is located on 2A 115 MacLean Street, in New Glasgow. Ph: 752-0226.

13. What is the ferry schedule to/from PEI?
The Caribou ferry is only a 10 minute drive from The Town of Pictou. For ferry schedules pick up a brochure at any Visitor Information Centre in the area, or check the Northumberland Ferries Ltd. website

14. How do I make a donation to the Ship Hector?
The Hector Quay Society helps to raise funds for construction and maintenance of the ship for further info email

15. Who do I contact to get a Building Permit/Land Development for the Town of Pictou?
You may contact the Jeff Turnbull at 902-755-8379.

16. When is the Pictou Lobster Carnival?
The Lobster Carnival is normally held each year on the first full weekend in July after Canada Day-check out their website for updates . Contact  902-485-5150 (June-July) or email: for information.

17. Where can I buy fresh lobster?
The Pictou Sobeys store and North Nova Seafood carries lobster year round. Local in-season (May-June) at the Lobster Pot in Lyons Brook.